Wholesale Diamond Rings Diamond Jewelry Diamond Earrings White Gold Pendant Sapphire Ring Ruby Studs

Customer Service

30-Day Return Policy :We are very confident that our fine jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 30 days from the date of shipment for a full refund or exchange (less shipping and handling charges).
please follow 3 simple steps:

Step #1

Please send us a email webmaster@dealdig.com, to receive your return authorization code. Please write this authorization code on the return shipping label and the original invoice. The original invoice must be included in the returned package.

Step #2

Secure all merchandise in the original containers it was shipped in, including the gift boxes within which your order was shipped. We cannot accept merchandise that has been altered or damaged, NO EXCEPTIONS. If you discarded any of these shipping materials, or would like any help with this step of the process, please send us a email.

Step #3

Ship your purchase to Diamond-Queen.com. 295 Laketrail Drive, Alpharetta, GA30022, USA. Via U.S. Postal Service, or any insured currier. Insure the package for the full amount of the purchase price and ship it, with return receipt. We are not responsible for items that are lost in the shipping process.

Exchanges If you prefer, you may exchange your Diamond-Queen.com purchase for another selection, provided the first purchase is returned within 30 days of shipment. If you prefer an exchange to a refund, we will issue you full credit, which you can apply to the purchase of another selection of your choice. If you have any questions about our return procedure, please don't hesitate to contact us.